TELUS is a dynamic, world-leading communications and information technology company with $16 billion in annual revenue and 15 million customer connections spanning wireless, television, and more.
As the Senior Product Designer and Design Lead, I work on various projects to optimize the user experience as part of the MyTelus Digital Team.
I am involved in multiple projects such as leading the team on the Onboarding Top Actions Project and optimizing the MyTelus Navigation bar for an improved user experience. Some of the tasks include
- Stakeholder Management
- UX Research
- Creating User Flows and User Journey
- Information Architecture
- UI Design
- Working closely with the development team